Shipping Policy

We currently ship within the CHINA and US Orders are typically processed and transferred to USPS within 1-3 working days, but no more than 5 business days post purchase. Please make sure the address is correct, including your PayPal and Apple Pay address if you checkout with either of those, as an incorrect address may significantly delay your order.

Kaiya provides tracking on all orders through All-in-One Global Package Tracking | 17TRACK

In an effort to get your orders our faster, our shipping software will automatically combine shipments when it is able. However, we are unable to accommodate requests to manually combine orders or refund shipping charges. Orders that are combined result in a heavier package, which means more postage is required to ship the order.

International Shipping:

The customer is responsible for any additional fees that may apply to your package once it arrives in your country (taxes, tariffs, customs, duties, etc.). These fees are set by and paid to your country, and are not paid to Kaiya.