Country |
Shipping Method |
Estimated Expected Delivery |
Costs |
America |
Standard Shipping |
5-12 Business Days |
$7.49 |
America | VIP Shipping | 4-10 Business Days | $25 |
Non-mainland US | Standard Shipping | 18-25 Business Days | $9.49 |
Canada |
Standard Shipping |
5-12 Business Days |
$9.49 |
Australia |
Standard Shipping |
10-20 Business Days |
$9.49 |
Europe |
Standard Shipping |
5-12 Business Days |
$9.49 |
Notes:
If there is any shipping issue with your package , you must contact Customer Support within 45 days after your order was placed.
Returns & Exchanges
We’re happy to help with your return/exchange. If you are dissatisfied with your order, please contact us within 45 days of receiving the product to request a return. Our Customer Service team will provide you with our return address. All return shipping fees are at customers' own expense.
Please inspect your item when you receive it as returns that don’t follow these guidelines won’t be accepted. Once we receive an eligible return, your return/exchange will be processed.
In the event that the item you purchased was oversold, we will refund you for that item and ship the rest of your order.
Return/Change Criteria:
In original condition (unwashed/unworn)
With original packaging
Purchased within last 45 days
Steps to return/exchange:
Please email us at service@kaiyababy.com
Do I have to pay for shipping?
We will send you our local address to return once we confirm your clothes can be returned/change. You can use your own shipping method and at your own cost.
Repack items into a box or mailer, and drop off at local post office. Please do this quickly as your refund or exchange will not be processed until your return items have been mailed.
Please note: Original shipping charges will not be refunded. Previously exchanged items are not eligible for returns or additional exchanges.
Refunds will be processed within 7 days after we receive your package. (we only refund the fee of products, not including the shipping fee.)
Please note that our policies are subject to change. Refer to this page to read our current policy.
Manufacturing Defects
We stand behind our products 100% and pride ourselves for having an amazing quality control team working hard to ensure the highest quality possible. However, there are some rare cases where a faulty item slips through.
We will allow returns/changes on any items that have manufacturing defects for 45 days from the date of purchase for free.
Not covered under warranty (non-returnable, no exceptions)
To contact us about warranty questions or to make a claim, please email us at service@kaiyababy.com
Biodegradable Natural Fabric
Supremely comfort
Exceptionally breathable & durable
We have devoted a great deal of time to develop baby’s wear. Comfort, softness, durability are basics. The key point is that the Baby clothing need to be made of the organic cotton which is skin-friendly, healthy to your little ones.
To Farmer
Organic cotton uses only non-genetically modified seeds, and are grown without any chemicals, pesticides. The whole cultivation is organic. Handpicking organic cotton is totally safe for farmers. Kaiya Baby continues to be involved in the entire process until today.
To Worker
Organic also represents safe working conditions. No child labor, no forced labor, no chemical pollution. Fibre is spun into yarn at accredited textile mills. Yarn is woven into fabric at accredited facility. Totally environmental printing and dyeing and spinning and weaving.
To Earth
Organic means less energy and water use. Organic cotton can degrade in 5-6 months. At the same time, it also helps prevent soil and groundwater contamination. Safe for not only humanity but also the planet.
To Baby
The end products that your baby gonna wear definitely has non toxic, no bleaching, no chemicals. Mothers no need to worry about environmental pollutants and chemicals that may cause irritated skin conditions.
TOG ratings, short for "Thermal Overall Grade". TOG ratings provide valuable information about how effectively a sleep sack can retain body heat and regulate temperature. And the TOG chart can help you decide how to choose a suitable sleep sack.
Sleeveless Sleep Sack With Feet 0.5 TOG
Our Sleeveless Sleep Sack with Feet is the perfect sleep solution for comfortable nights. With a TOG rating of 0.5, this sleep sack provides comforts while allowing your baby to move freely. Say goodbye to loose blankets with this safe and reliable sleeper.
At Kaiya Baby, baby safety is always the biggest thing to us. All of our products have been made of 100% organic, sustainable fabrics for safe sleep. Our sleep sacks are compliant with GOTS and Oeko-Tex® for babies' nightwear. Relax your little one's delicate skin and reduce tension for sleep.
GOTS is the gold standard for the sustainable processing of clothing made with organically grown fibers (like our organic cotton).
GOTS certification secures our baby products are:
√ Uses only non-genetically modified seeds, and are grown without any chemicals, pesticides.
√ All dyeing, spinning and weaving are nontoxic.
√ Workers have safe working conditions. No child labor, no forced labor, no chemical pollution.
√ Use environment-friendly and degradable packing.
√ Less energy and water use.
√ Sustainable, can degrade in 5-6 months.
√ Softer hand feeling - baby get more comforts
√ Naturally UV protectant - protect baby from sunburn
√ Most eco-friendly fabric on the planet - help save the planet
√ High hygroscopicity - can reach to 13%-15%, keeps baby dry
√ High insulating capability - cooler in summer and warmer in winter
√ Hypoallergenic - natural bamboo does not cause allergic reactions
Kaiya Baby Clothes - High standard quality management, together with authoritative certification reports. In order to meet customers' and regulatory requirements. We always keep committing our baby products to quality. Introduce the third-party independent testing agency SGS, GOTS and Oeko-Tex® for quality inspection for higher comfort level, better quality and reliability, and better safety.
To assure our customer satisfaction with every item purchased from Kaiya Baby Official Store.
We offer a full refund within 45 days of the purchase date, less the cost of shipping.
We guarantee products purchased from us may be returned for any reason.
Any claims for dislike, damaged, defected, wrong, or missing items are returnable.
Tips: Customization order beyond the website cannot be returned.
(See our full return policy here)
Country |
Shipping Method |
Shipping Time |
Costs |
America |
Standard Shipping |
5-12 Business Days |
$7.49 |
America | VIP Shipping | 4-10 Business Days | $25 |
Non-mainland US | Standard Shipping | 18-25 Business Days | $9.49 |
Canada |
Standard Shipping |
5-12 Business Days |
$9.49 |
Australia |
Standard Shipping |
10-20 Business Days |
$9.49 |
Europe |
Standard Shipping |
5-12 Business Days |
$9.49 |
Here are a couple things to note before you purchase:
-In March 2024, we began updating our brand from Kaiya Angel to Kaiya Baby. We are still selling the original versions in order to reduce waste. Until all old inventory sells through, we are unable to guarantee which version you receive.
-We are currently in the process of changing our product tags and hang tags as a result of our rebranding, but please be aware that some of your garments may still have our old product tags or hang tags attached.
We want you to love every Kaiya Baby piece you receive! If you have any questions or concerns about your order, please contact us at service@kaiyababy.com.
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